(203) 736-5420 info2@teaminc.org

Support Services

Home Heating Assistance

Energy assistance is a program that helps people having difficulty paying the cost of heating their home. Through an intake and assessment process, Energy Assistance staff determine how TEAM and its services can best help lower energy costs. The goal of this program is to keep households warm and safe during the winter months.

Connecticut Energy Assistance Program (CEAP)

CEAP is designed to provide low income households with assistance towards their winter heating bills. Households in the towns of Ansonia, Beacon Falls, Bethany, Derby, Milford, Orange, Oxford, Seymour, Shelton, and Woodbridge may apply with TEAM. Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood and wood pellets on behalf of eligible household. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost. For households whose heat is included in their rent, one-time financial assistance may be available. Eligibility is determined by income – at or below 60% of State Median Income (SMI) – household size, and liquid assets.
Homeowners & renters may apply.

Household eligible for the winter heating program may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

Operation Fuel

Operation Fuel is a private, non-profit statewide program designed to provide one-time emergency energy assistance to those households who are in crisis and whose income is at or below 75% of the State Median Income (SMI).

Weatherization Assistance

The weatherization Assistance Program provides comprehensive weatherproofing to the households of eligible clients to make their homes more cost effective, and reduce their heating costs. CEAP clients are eligible for the Weatherization Program. This program is administered through the Community Renewal Team.

Eligibility Requirements:

  • Eligibility is based on gross annual income, household size and liquid assets.
  • Families or individuals with a gross annual income at or below 60% of the State Median Income (SMI)

Application Process:

To apply for assistance, applicants must provide the following documentation:

  • Names, birth dates and Social Security numbers for all household members
  • If rent, name, address and telephone number of landlord
  • Copy of utility bill if household heats with a utility (natural gas or electric) and the bill must be in the name of a household member 18 years old or older.
  • If household heats with a deliverable fuel, name of the fuel company
  • Documentation of disability, if applicable
  • Documentation of household income (wages, compensation, social security, pension, unemployment, alimony, child support, rental income, DSS cash assistance, or financial contributions to household) for the four consecutive weeks prior to the date of application for all household members
  • Current rent receipt or copy of lease
  • Current copy of mortgage statement
  • Current complete copy of liquid asset statement (i.e. bank, credit union, IRA, Stocks etc.) showing 30 days of activity
  • Current copy of electric bill for all households

Energy Assistance applications are taken from early August until May 1st


To schedule an appointment for Energy/Home Heating Assistance, call 203-736-5420 or email energy@teaminc.org


Please bring in all that applies for all household members:


Social security cards/numbers and Dates of Birth (all household members)

Current monthly statements for all bank accounts for all household members

    • All pages of monthly statements for all accounts including but not limited to: checking, savings, credit union, debit and pay card accts, stocks, bonds and/or IRA if 59 ½ years or older
    • Statement must include customer and bank name, acct number, statement dates and 30 days’ activity

Documentation of gross income for the immediate 4 weeks prior to application date for all

household members age 18 years and older (see below for income types and documentation)

Gas bill (if you heat with gas) and Electric bill (all households must provide electric bill)

Name of deliverable fuel vendor (if you heat with a deliverable fuel i.e. oil or propane)

      DSS State Cash Assistance award letter and/or Food Stamp award notice    

Rent receipt or Section 8 letter and landlord contact info if you rent or mortgage statement if you own.


Households must document 4 most recent weeks of income* (*6 or 12 months if self-employed)

Pay stubs from earnings (most recent 4 pay stubs if paid weekly or 2 if paid bi-weekly)

Social Security and/or SSI Income (most recent award letter or direct deposit on bank statement)

Pension (current pension stub, statement or letter from company stating gross monthly amount)

Note: We cannot use bank statement deposit to verify pension income.

Unemployment (payment history printout dated within 24 hours prior to appointment)

                            website: www.ctdol.state.ct.us follow link for unemployment information                                   

Child support/Alimony (court document, direct deposit to bank statement or signed letter from

absent parent or ex-spouse stating amount and frequency of payments)

Rental income from your rental units/properties (copy of signed lease or rent receipt)

Self-employment Income (notarized worksheet showing 6 or 12 months of income and expenses)

Worksheet will be provided by TEAM and must be submitted with copy of last filed tax return

DSS State Cash Assistance award letter and Food Stamp award notice

Contributions by friends/relatives (letter from friend/relative signed and dated w/ their address & contact information, stating amount and frequency)

Worker’s compensation (documentation of amount and frequency)


*You may be required to provide additional documentation not listed on this form.

Program Locations:

Applications for energy assistance programs are accepted from early August through May 31st and are taken by appointment. All applicants must apply in person. An outreach worker is available for the homebound elderly and/or physically disabled. Contact one of the following sites to make an appointment:


TEAM, Inc.
30 Elizabeth Street
(203) 736-5420


Bethany Town Hall
40 Peck Road
(203) 393-2100


Department of Human Services
150 Gulf Street
(203) 783-3253


High Plains Community Center
525 Orange Center Road
(203) 891 4787


Human Resources
4 Meetinghouse Lane
(203) 389-3429