(203) 736-5420 info2@teaminc.org

Support Services

Energy Assistance

Energy assistance is a program that helps people having difficulty paying the cost of heating their home. Through an intake and assessment process, Energy Assistance staff determine how TEAM and its services can best help lower energy costs. The goal of this program is to keep households warm and safe during the winter months.

Connecticut Energy Assistance Program (CEAP)

CEAP is designed to provide low-income households with assistance towards their winter heating bills. Households in the towns of Ansonia, Beacon Falls, Bethany, Derby, Milford, Orange, Oxford, Seymour, Shelton, and Woodbridge may apply with TEAM. Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood, and wood pellets on behalf of the eligible household. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost. For households whose heat is included in their rent, one-time financial assistance may be available. Eligibility is determined by income – at or below 60% of State Median Income (SMI) – household size, and liquid assets.
Homeowners & renters may apply.

Household eligible for the winter heating program may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

Weatherization Assistance

The weatherization Assistance Program provides comprehensive weatherproofing to the households of eligible clients to make their homes more cost effective, and reduce their heating costs. CEAP clients are eligible for the Weatherization Program. This program is administered through New Opportunities, Inc..

For more information or to request an application, call the New Opportunity Inc. (NOI) Weatherization Department at  (203) 575-4328 or email WX@NewOppInc.org. Please include your name, address, and phone to ensure accurate information is sent to you.

Operation Fuel

Operation Fuel is a private, non-profit statewide program designed to provide one-time emergency energy assistance to those households who are in crisis and whose income is at or below 75% of the State Median Income (SMI).

Eligibility Requirements:

  • Eligibility is based on gross annual income, household size and liquid assets.
  • Families or individuals with a gross annual income at or below 60% of the State Median Income (SMI)

      Income Guidelines for 2020-2021 Energy Season


     Household size:          Gross Annual Income:

     1 person                               $37,645

     2 people                               $49,228

     3 people                               $60,881

     4 people                               $72,394

     5 people                               $83,977

     6 people                               $95,560

     7 people                               $97,732

     8 people                               $99,904

Application Process:

To apply for assistance, applicants must provide the following documentation:

Please bring in all that applies for all household members:

  • Social security cards/numbers and Dates of Birth (all household members)
  • Documentation of gross income for the immediate 4 weeks prior to application date for all household members age 18 years and older (see below for income types)
  • Current monthly statements for all bank accounts for all household members:
    • All pages of monthly statements for all accounts including but not limited to: checking, savings, credit union, debit and pay card accounts, stocks, bonds and/or IRA if 59 ½ years or older
    • Statement must include customer name, bank name, account number, statement dates and 30 days’ activity
  • Gas bill (if you heat with gas) OR Oil/propane/kerosene vendor name (if you heat with a deliverable fuel)
  • Electric bill (all households must provide electric bill)
  • DSS State Cash Assistance award letter and SNAP/Food Stamp award notice
  • Rent receipt or Section 8 letter and landlord contact info if you rent or mortgage statement if you own



Income Documentation


Please bring documentation of gross income from all sources for most recent four weeks (6 or 12 months if self-employed)


  • Pay stubs from earnings (last 4 if paid weekly or 2 if paid bi-weekly)
  • Social Security, SSDI and/or SSI (most recent award letter or direct deposit on bank statement)
  • Pension current stub, statement or letter from company stating gross monthly amount. Note: We cannot use bank statement deposit to verify pension income.
  • Unemployment (payment history printout from Dept. of Labor dated within 24 hours prior to appointment)
  • website: ctdol.state.ct.us follow link for unemployment information
  • Child support/Alimony (court document, direct deposit to bank statement or signed letter from absent parent stating amount and frequency of payments)
  • Rental income from your rental units/properties (lease, rent receipt)
  • Self-employment Income (notarized worksheet showing 6 or 12 months income and expenses)
  • Worksheet must be completed using income and expenses from last 6 or 12 complete months and must be submitted with a copy of last filed tax return.
  • Contributions by friends/relatives (signed and dated letter from friend/relative w/ their address & contact information, stating amount and frequency of financial assistance)
  • DSS State Cash Assistance award letter and SNAP/Food Stamp award notice, if you have it
  • Worker’s compensation (check stubs or attorney’s letter/statement)


*You may be required to provide additional documentation not listed above.

Program Locations:

Applications for energy assistance programs are accepted from early August through May 1st and are taken by appointment. Due to COVID-19 all applicants will be processed by phone or by mail. An outreach worker is available for the homebound elderly and/or physically disabled. Contact one of the following sites to make an appointment:


TEAM, Inc.
30 Elizabeth Street
(203) 736-5420


Bethany Town Hall
40 Peck Road
(203) 393-2100


Department of Human Services
150 Gulf Street
(203) 783-3253


High Plains Community Center
525 Orange Center Road
(203) 891 4787


Human Resources
4 Meetinghouse Lane
(203) 389-3429