Assessment and Referral

TEAM, Inc. is one of 10 Community Action Agencies in Connecticut that collaborates with the Connecticut Department of Social Services and 211 Infoline in a coordinated statewide social service system. This coordinated system, which helps people in Connecticut discover and access services, is called the Human Services Infrastructure (HSI).

Under HSI, those seeking DSS services get assistance from one of the collaborating agencies, such as TEAM, so they can arrive at DSS informed and in many cases, with all the necessary paperwork already completed. People can also get information, advocacy, and referrals to the many service providers in their community.

Throughout TEAM, trained and responsive Case Managers are often the first source of help for families or individuals in need. In order to respond to these needs, staff provide a complete and thorough Intake, Assessment, and Referral screening which helps determine eligibility for many programs. The combined Intake and Assessment is an interview to assess the family’s needs in employment, childcare, education, housing, nutrition, and health. After the client’s needs are evaluated, referrals may be made to link clients to program services within TEAM, or to other agencies in the community.

Eligibility: Reside within TEAM’s service delivery area

Application Process: By appointment

Family Support Specialists
30 Elizabeth Street
Derby, CT 06418
Phone: (203) 736-5420 ext. 250